Sometimes it’s hard to know what steps to take to move on in work and life. It is hard if you have lost your job, have never been in work, need help to find a new direction or support to take the right steps. This is where Prospects can help.

Prospects is the prime contractor for the National Careers Service in London; the West Midlands and the South West of England.

See our local pages for more information and to find out more about what is happening in your local area.

The National Careers Service is available for free to every adult aged 19+ or 18 if they are not in education, employment, training or claiming benefits in England. The service has already helped millions of people improve their working lives. It provides information, careers and skills advice tailored to you.

Local support is available with one of our careers advisers over the phone or face to face - contact us to make an appointment in your area.

The National Careers Service makes it easy for everyone to find accurate information on learning and work, with professional advice to help you make the right choices. It’s free of charge and available online and over the phone.

How can the National Careers Service help??

Our advisers can:

  • explain the local jobs market and what various jobs entail
  • find out about different careers and the qualifications and skills required
  • look at the skills you already have and how to improve them
  • develop your CV and interview skills
  • find a local learning or training course
  • advise on funding to support your learning.

You can find out more about the National Careers Service by visiting or by ringing 0800 100 900.

Support for schools and colleges

We also support schools and colleges to make links with employers which will help young people to find out more about the world of work.

See our local pages for information about how you can get help in London; the South West and the West Midlands.

For those aged 13-18, the National Careers Service can help over the phone or by web chat - ring 0800 100 900 to speak to an adviser.